SHIPPING & DELIVERY
The ordered products will be delivered to the address provided at the time of the order, according to the transport provider chosen at the same time. "FLUXX Bijoux" cannot be held responsible for any problem related to the delivery service.
Quebec, Canada, the USA, and the European Union are already in our shipping choices.
For another country, please contact us at firstname.lastname@example.org
Please allow time for the "production" of your order, normally between 1 to 3 working days, as well as the delivery time. Although the jewels on the site are deemed to be in stock, a preparation time for the order is necessary.
Once your order is completed, you will receive a confirmation email. You declare that the information provided (email, shipping address) is accurate and that you are the holder of the credit card used for payment. In case of problem, please write us by email as soon as possible at email@example.com
FREE - NO TRACKING Shiping; Standard Canada Post. The average time between 3 to 7 working days (conditions beyond our control may cause additional delivery lead time; holidays, weather, strikes, customs, etc. - thank you for your understanding). We are not responsible for any lost.
9.99 WITH TRACKING Shipping; the best carrier available at that moment, 24hrs to reach you once they get the package.
"FLUXX Bijoux" is not responsible for customs fees and other taxes in force in your country ;)
If a significant delay occurs, please contact us. Any errors or incomplete addresses can cause additional delays and costs for transshipment.
Returns and exchanges
For return or cancellation of an unopened order (shipping box intact) or an unworn piece of jewelry, please contact us beforehand at firstname.lastname@example.org within a 14 days delay. After this period, or in the absence of proof of purchase connected with "FLUXX Bijoux", any request for return, exchange or refund, will be studied without guarantee of acceptance.
Contact us at email@example.com
THE GUARANTEES WE OFFER YOU
In the event of a breakage, contact us as soon as possible. It is usually possible to repair or replace the damaged piece, at no additional cost, up to one year after purchase (invoice required).
Parts are inspected throughout the manufacturing process, and all jewelry is re-inspected before being shipped; notify us promptly if there are any problems; firstname.lastname@example.org
Protecting your privacy is important to us. We are committed to protecting the privacy and security of the personal information you submit to us.
The data provided to create your customer account, or to subscribe to our newsletter, will only be used by the software accessed by the "FLUXX Bijoux" account. We do not transmit any data to a third party outside the logistics of the website.
As you may know, running a business and a house with three kids can be... funny for sure! I always do my best to respect short delays and avoid errors in your order. Please apologize and contact me as soon as possible if I missed something! I'll do my best to make you smile again!
While we work continuously to ensure the accuracy of the information on the site, we cannot guarantee that all information is current and error-free. (fell free to read the point over this one!)
We do not assume responsibility for any errors that may appear in the website's content, such as information regarding product descriptions, prices, or availability.
The content of the website of "FLUXX Bijoux" is subject to COPYRIGHT, such as texts, layout, and images. Any reproduction without authorization is prohibited.
In the case of hyperlinks leading to other sites, they are there only for information purposes and do not engage the responsibility of "FLUXX Bijoux".
#TPS: 85793 6769 RT0001 - #TVQ: 1078361031 TQ0001
Thank you for believing in me and my business! For making us greats entrepreneurs and helping us spread our desire to make all women shine! It is thanks to all of you that FLUXX is now who IT is ;)
And this is only the beginning...
Thank you to my boyfriend who is always there,
Thanks to my children, who are doing their best to understand the reality of entrepreneurship,
Thank you to my suppliers who make an effort to offer me what I want!
Thank you to all the clients for your kind words! If you only knew how much it means to me!
Thank you to all of you who help me in one way or another... And a special thanks to Amélie Claing; very present during the first translation of the site and then during the English redesign! Without you, Amélie, it would have been... probably too long and exhausting!!
Thank you, thank you, thank you!